Clicky

Additional Information – Ruth Tomlinson

Additional Information

Our materials

We are committed to sourcing our materials in an ethical and sustainable manner.

  • The story behind our diamonds
  • Where we source our gold
  • Our Jewels are One of a Kind

Ordering Online

Payments online will be requested through Paypal, debit card or credit card. When a payment has been taken you will receive an email confirming your order has been placed. If you are struggling to pay online please contact us directly and we can process your order over email or telephonically.

Shipping

Online purchases are subject to a postage and packaging charge the price of which depends on the purchase value and the shipping address. International delivery is the responsibility of the postal service in the destination country and Ruth Tomlinson cannot be held responsible for any delays caused by the local country postal service or customs checks. Any customs charges incurred are the sole responsibility of the customer.

  • Delivery Time
  • Shipping within the UK
  • Shipping to the US + Canada
  • Shipping to the EU
  • Shipping to anywhere else in the world
  • Gift Vouchers
  • How your order will arrive

Returns

  • Our return policy
  • Returning an online purchase

Customisation, bespoke and re-setting commissions

  • Personalising one of our existing designs
  • Original one-of-a-kind and bespoke commissions
  • Re-setting heirloom stones from unworn jewels with strong sentimental value
  • Commissioning a piece remotely
  • Time frames for customised or bespoke pieces of jewellery
  • Payment Terms
  • Engraving

Sizing

  • Rings and Bangles
  • Necklaces

Appraisals and Warranties

  • Our warranty
  • Valuations and appraisals

Repairs + Reconditioning

Imperfections are part of the essence of the brand however, if you feel your piece has a structural fault, please return it to us for a full inspection.

  • Repairs
  • Reconditioning

Security + Copyright

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected.

Design Rights and Copyrights remain the sole property of Ruth Tomlinson Ltd. Prices are correct at the time of publication. Ruth Tomlinson Ltd reserves the right to review her prices at any time.