Payments online will be requested through Paypal, debit card or credit card. When a payment has been taken you will receive an email confirming your order has been placed. If you are struggling to pay online please contact us directly and we can process your order over email or telephonically.
Online purchases are subject to a postage and packaging charge the price of which depends on the purchase value and the shipping address. International delivery is the responsibility of the postal service in the destination country and Ruth Tomlinson cannot be held responsible for any delays caused by the local country postal service or customs checks. Any customs charges incurred are the sole responsibility of the customer.
Customisation, bespoke and re-setting commissions
Appraisals and Warranties
Repairs + Reconditioning
Imperfections are part of the essence of the brand however, if you feel your piece has a structural fault, please return it to us for a full inspection.
Security + Copyright
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected.
Design Rights and Copyrights remain the sole property of Ruth Tomlinson Ltd. Prices are correct at the time of publication. Ruth Tomlinson Ltd reserves the right to review her prices at any time.